Wilson Chowdhry receives certificate from IIP Assessor Kate Baker!
An Essex-based security firm’s future looks to be in safe hands after it secured Investors in People Gold status.
AA Security, which provides security services to clients including Brent Council and the Ministry of Defence, is thought to be the first company in the industry to achieve the Gold status.
The firm first achieved Investors in People recognition in 2002 and used the process to establish a clear business plan, focusing its efforts on staff training and delivering high quality customer service.
“The recession has seen a lot of security firms go broke, often because they operated at the margins; their staff were on really low wages and they had no more room to cut costs,” he said.
“We downsized our operations but continued to invest in training. Establishing a niche based on quality and well-trained staff meant we needed an external validation of this quality. Investors in People provided that validation and, perhaps more importantly, helped to ensure we had the structures in place to see out the difficult times as well as the boom years.
“Investors in People is increasingly becoming a requirement for big contracts. So achieving Gold status really established that we were above the norm and it really gets you noticed. It means you are on the priority pecking order.”
John Telfer, Managing Director of Inspiring Business Performance Ltd (IBP), which is responsible for delivering the Investors in People Standard across London and the South, said: “This is a fantastic achievement for AA Security Ltd. I would like to congratulate the organisation and its people on their commitment to continuous improvement. I’m sure that news of AA Security Ltd’s success will encourage more security firms to sharpen their competitive edge by choosing to work with Investors in People.”
Investors in People is a national quality Standard awarded to well-run organisations which demonstrate good management practice with a high emphasis on best practice people management and development.
To find out more about IBP and the benefits of Investors in People, visit www.ibp.uk.com, email info@ibp.uk.com or call 0800 612 3098.